Contact us

Questions? How to refer? How can we help? Get in touch via our duty line or email our admin team below.

Find all our contact details and where you can find us here. We look forward to hearing from you!

On this page: Get in touch | Our locations | How to make a referral | Referral forms

Contact information

Our offices are open Monday to Friday, 9am to 5pm.

Outside of these hours please leave us a message and we will get back to you as soon as possible.

Phone: 01332 505484
Email: [email protected]

Our locations

A two storey redbrick building, home to The DECC

Woodland House, Cromford

The DECC, Building 19, Cromford Mill, Mill Lane, Cromford, DE4 3RQ

Find Woodland House on Google Maps

Sunnyhill, Derby City

Austin Sunnyhill Children's Centre, 23-39 Browning Street, Sunnyhill, Derby, DE23 8DN

Find Sunnyhill on Google Maps

Take a look inside our therapy spaces

In an emergency

If you require urgent medical attention – check the details below

For you or a young person you care for

You will need to call 999 or take your young person to the nearest accident and emergency (A&E) department.

Royal Derby Hospital, A&E Department, Derby Derbyshire, DE22 3NE - 01332 3401331.
Chesterfield Royal Hospital, A&E Department, Chesterfield Rd, Calow, Chesterfield S44 5BL - 01246 277271
Alternatively use the link below to find the A&E nearest you. Find your nearest A&E - NHS

If you do not require immediate medical intervention but do have significant concerns for your own / young person’s mental health and risk of harm (to self or others). You can call:

CAMHS Urgent Care Teams (for young people under 18 years)
- Southern Derbyshire – 01332 389215, 7 days a week, 8am to 11pm, 365 days a year.
- Northern Derbyshire – 07901 330724, 7 days a week, 10am to10pm, 365 days a year.

Both teams will triage and if appropriate will offer a rapid assessment (within 4 hours).

Emergency GP appointment - you can request a same day appointment with a doctor or healthcare professional.
Derbyshire Mental Health Helpline and Support line – available 24/7, 0800 028 0077 or dial 111 and select option 2 (mental health). This is available for children, young people or adults. If you are deaf or hearing-impaired call NHS 111 via the SignVideo app or SignVideo website for a BSL interpreter.

Download

Emergency and Crisis Mental Health Support Services for Young People in Derbyshire

Referral process

If you have any questions or need to to speak with someone, click the 'Call' button below or visit our 'Duty and Urgent Advice' page.

Duty and urgent advice

Contact our duty line

Call: 01332 505484

Ready to refer? If you want to submit a full referral, visit the 'Referral, Screening and Recommendation Process' page for further information and guidance.