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For parents, carers and professionals

We recognise that working together with parents, carers and professionals can support young people to overcome barriers and achieve their potential. This page will guide you on how to get support for your young person and also provide support for you.

About our services

Providing support that enables Young People to meet friends, have someone to talk to and be listened to, whilst having fun and feeling happy.

We support Young People aged 11-19 years and those up to 25 years with SEND. No referral is required, simply go to our For young people page to see what's going in your area.

  • Local Youth groups and activities provided in your community and online
  • Information , advice and guidance
  • Online employability service

We support Young People who need a little extra help aged 11-19 years and those up to 25 years with SEND. Go to our 'Get support' page to find out how we can support you.

  • 1:1 Youth Work for those that need a little extra support
  • Blues Programme: group support in schools focusing on changing how you think to change what you do
  • Focussed group work for young people with a shared needs

Criteria: Low Self-esteem, low confidence, lack of social opportunity, needing co-ordination of support

We support Young People aged 11-19 years and those up to 25 years with SEND. A referral is required for these services, ask a  professional you are working with to refer you or self-refer by filling our online referral form.

  • Wellbeing Practitioners. Offering one to one CBT support to Young People.

Criteria: Anxiety, low mood, panic disorders, obsessive behaviours, changes in behaviour and feeling

  • Dreadnought. Offering one to one support

A specialist issue-based service for young people aged 11-19 years or 25 years with SEND with a specifically identified mental health need, who are experiencing significant impairment to their ability to engage in day to day life.

Criteria: A CAMHS assessment has been undertaken but no ongoing therapeutic intervention has been put in place, or is school refusing.  Discharged from in-patient services and in need of support to re-engage. The Young Person is registered as CIN / CP / In-care.

Information on how to request an issue based group

As part of our Targeted offer, we can deliver issue based group support in communities where there is more specific need.  Our offer includes detached youth work, place based and online groups.  These include key living skills, emotional resilience and positive activities.  To access this please click here to submit your request.

How to refer a young person for help

A referral is required for our specialist services to get support for anxiety, panic disorders, obsessive behaviours, changes in behaviour & feelings. The service is open to young people in Cornwall aged 11-19 years. This age is extended up to 25 if a young person has a special educational need and/or disability.

Use our online form to make a referral, young people can use this form to self-refer.

Referrals are triaged weekly.  The referrer/parent/young person will be informed of the outcome by letter or email.

Wellbeing Practitioner (WBP) Referrals (Low Intensity Cognitive Behavioural Therapy)

  • Currently accepting referrals in North Cornwall
  • We are expecting a high demand for this service, therefore once we have received a certain number of referrals for each locality, we will update the referral page to inform you that capacity has been met and no further referrals can be received.

Dreadnaught support

  • We have temporarily closed referrals for Dreadnought support via Kernow Connect in North Cornwall
  • Direct referrals can still be made to Dreadnought, at a cost.  
  • Alternatively, please contact the Early Help Hub for alternative provision. If a young person is in need of low-level youth work support, they can get in touch with us directly using the information in the Get Support section - click here . Please check this page in the coming weeks for updates regarding our re-opening.

Wellbeing Practitioner (WBP) Referrals (Low Intensity Cognitive Behavioural Therapy)

  • Currently not accepting referrals in Caradon Due to a reduction in our Well-being Practitioner team, we are no longer in a position to offer support in the Caradon area.
  • We are expecting a high demand for this service, therefore once we have received a certain number of referrals for each locality, we will update the referral page to inform you that capacity has been met and no further referrals can be received.

Dreadnaught support

  • We have temporarily closed referrals for Dreadnought support via Kernow Connect in Caradon
  • Direct referrals can still be made to Dreadnought, at a cost.  
  • Alternatively, please contact the Early Help Hub for alternative provision. If a young person is in need of low-level youth work support, they can get in touch with us directly using the information in the Get Support section - click here . Please check this page in the coming weeks for updates regarding our re-opening.

Wellbeing Practitioner (WBP) Referrals (Low Intensity Cognitive Behavioural Therapy)

  • Currently accepting referrals in Restormel
  • We are expecting a high demand for this service, therefore once we have received a certain number of referrals for each locality, we will update the referral page to inform you that capacity has been met and no further referrals can be received.

Dreadnaught support

  • We have temporarily closed referrals for Dreadnought support via Kernow Connect in Restormel
  • Direct referrals can still be made to Dreadnought, at a cost.  
  • Alternatively, please contact the Early Help Hub for alternative provision. If a young person is in need of low-level youth work support, they can get in touch with us directly using the information in the Get Support section - click here . Please check this page in the coming weeks for updates regarding our re-opening.

Wellbeing Practitioner (WBP) Referrals (Low Intensity Cognitive Behavioural Therapy)

  • Currently accepting referrals in Penwith
  • We are expecting a high demand for this service, therefore once we have received a certain number of referrals for each locality, we will update the referral page to inform you that capacity has been met and no further referrals can be received.

Dreadnaught support

  • Currently accepting referrals for Dreadnought support via Kernow Connect in Penwith
  • Direct referrals can still be made to Dreadnought, at a cost.  
  • Alternatively, please contact the Early Help Hub for alternative provision. If a young person is in need of low-level youth work support, they can get in touch with us directly using the information in the Get Support section - click here . Please check this page in the coming weeks for updates regarding our re-opening.

Wellbeing Practitioner (WBP) Referrals (Low Intensity Cognitive Behavioural Therapy)

  • Currently accepting referrals in Kerrier
  • We are expecting a high demand for this service, therefore once we have received a certain number of referrals for each locality, we will update the referral page to inform you that capacity has been met and no further referrals can be received.

Dreadnaught support

  • Currently accepting referrals for Dreadnought support via Kernow Connect in Kerrier
  • Direct referrals can still be made to Dreadnought, at a cost.  
  • Alternatively, please contact the Early Help Hub for alternative provision. If a young person is in need of low-level youth work support, they can get in touch with us directly using the information in the Get Support section - click here . Please check this page in the coming weeks for updates regarding our re-opening.

Wellbeing Practitioner (WBP) Referrals (Low Intensity Cognitive Behavioural Therapy)

  • Currently accepting referrals in Carrick
  • We are expecting a high demand for this service, therefore once we have received a certain number of referrals for each locality, we will update the referral page to inform you that capacity has been met and no further referrals can be received.

Dreadnaught support

  • Currently accepting referrals for Dreadnought support via Kernow Connect in Carrick
  • Direct referrals can still be made to Dreadnought, at a cost.  
  • Alternatively, please contact the Early Help Hub for alternative provision. If a young person is in need of low-level youth work support, they can get in touch with us directly using the information in the Get Support section - click here . Please check this page in the coming weeks for updates regarding our re-opening.

Please be aware that until the child or young person is activated by the case worker that the risk associated with the child/young person sits with the referrer not Kernow Connect.

The Blues programme for schools

A programme to respond to early signs of depression amongst young people

Blues is a 6 week Cognitive Behavioural Group Depression Prevention programme for 13 – 19 year olds that actively engages students with depressive symptoms or at risk of onset of major depression in weekly, one-hour group sessions and home practice assignments.

Sessions focus on building group rapport and increasing participant involvement in pleasant activities, learning and practicing cognitive restructuring techniques, and developing response plans to future life stressors. In-session exercises require participants to apply skills taught in the programme. Home practice assignments reinforce the skills taught and help participants learn how to apply these skills to their daily life. Research undertaken has demonstrated proven outcomes in the following areas:

  • Depression and depressive symptoms
  • Reductions in illicit Drug use and self-reported substance use
  • Lower rates of major depression onset at six-month follow-up
  • Effects on risk and protective factors (including social functioning in school)

The programme will be delivered in schools by Action for Children staff who will be trained in delivering the programme. Promotional literature and programme information will be made available to the school, parents and students beforehand.

Schools that are selected to be involved in the programme will be required to support the process by:

  • Meeting with the delivery team to decide on timing of group work sessions
  • Providing a private space in school for the group to meet
  • Identifying space on student timetables for them to be engaged in the group work (there is also the option for groups to run pre-school, lunch time and after school if that is preferred by the school)
  • Sharing promotional literature with parents and students
  • Supporting student completion of a short (one side) screening questionnaire with all students aged 13-16 and returning the completed forms to Action for Children
  • Reviewing the process for enabling student access to the programme, post group work delivery

Schools will also need to consider the work that will be required to achieve sustainable funding for continued delivery the programme after our initial delivery funding expires.

If you need urgent support around mental health you can see your GP/family doctor or contact CAMHS (Child and Adolescent Mental Health Services) on 01209 881600 or email [email protected]  To download a CAMHS referral form click here. For help out of hours you can call NHS 111 or dial 999/visit A & E in an emergency/crisis.

If you need urgent support around mental health you can see your GP/family doctor or contact CAMHS (Child and Adolescent Mental Health Services) on 01209 881600 or email [email protected].  To download a CAMHS referral form click here. For help out of hours you can call NHS 111 or dial 999/visit A & E in an emergency/crisis.

Call for free on 0800 1111 (up to and including 18yrs) - open 24hrs a day

Provide young people with tools to look after their mental health. Visit their website to get advice and information on what to do if you're struggling with how you feel. They empower parents and adults who work with young people, to be the best support they can be to the young people in their lives. And Young Minds give young people the space and confidence to get their voices heard and change the world we live in. Together, we can create a world where no young person feels alone with their mental health.

You can speak to the Samaritans on 116 123.

The ‘front door’ to Early Help services is led by Cornwall Council and Cornwall Foundation Trust.

Staff within the Early Help Hub will decide whether the child / young person is eligible for support and which service is most appropriate. This is usually in discussion with the person making the request and / or young person / family.

Children and young people who are aged pre-birth to 18 are eligible for this service. If a young person has a special educational need or disability, who have a need for early help care and support, this is extended up to age 25.

To request Early Help from Cornwall Council Children's Services call 01872 322277 

Early Help Hub, Cornwall Council

For any mental health concerns you may need support and advice with.  Call them free on 0800 038 5300, any time day or night if you are worried about your own or someone else’s mental health.

24/7 NHS Mental Health Response Line

Public Health are also offering free online courses for residents of Cornwall. The Solihull Approach parenting courses are for everyone, anyone who wants to be the best mum, dad, grandparent, carer that they can be. There is also a course for teenagers, Understanding your brain (for teenagers only!). The Solihull Approach aims to improve emotional health and wellbeing by supporting relationships (www.solihullapproachparenting.com). The courses are written by CAMHS professionals with other health and education workers. They are evidence based and accredited by the DfE.

Link to the courses  - www.inourplace.co.uk - access code TAMAR

Read our advice and useful resources, or ‘talk’ directly to a parenting coach via our confidential 1-1 live chat which you can access through our Action for Children website – Support for Parents.

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