About us

You can refer yourself, or be referred by someone else like your parent, carer, landlord, social worker or teacher. You can use the get support button on our website to access our referral form and to get support today.

Yes, all of our projects for young people are free to access, except for our training accommodation; we charge a reasonable rental fee to cover part of the delivery cost.

Yes! What you share remains confidential between you and Action for Children. However, we may need to share information if you or someone else is at risk of harm from what you tell us,

This exception applies to all users of our services regardless of age, and this is explained in your first session.

We understand that crises can happen at any time but our office is not open 24 hours a day. We close at 5:15pm except for planned evening sessions. If you are experiencing homelessness in the day please come to our office as soon as possible.

Outside of office hours guidance:

• If over 18 then go to St Julian's Hostel on St Julian's Avenue
• If under 18 then call JESCC 01481 222 222 and ask to speak to the children's duty social worker or present to the police station.

To access support from the Guernsey Youth & Housing project you must live in Guernsey. If you're based elsewhere, we will recommend services nearer you that can offer you support.

Yes, we welcome volunteers for

1. Nightstop, where you offer a spare room, a hot meal and a listening ear for a young person who is homeless.
2. Action Mentors, volunteer who become a young person's person, usually meeting with them once a week in the community.

To get involved visit our our team page and check the current opportunities section for paid and voluntary recruitment updates.

We ask that you:

• Do not turn up under the influence of substances
• Are able to engage in your session meaningfully
• Act in a respectfully to our team and with other young people

We reserve the right to withhold services from individuals who do not meet these expectations.

Generally, we do not pay for hotels. Instead we prioritise Nightstop and Mediation. As a charity, our funds are limited and do not extend to paying for hotels for young people which is also not a long term solution.

Yes - approximately 35p of every £1 that we spend comes from a donation or grant. These funds are essential to delivering our services at the highest possible quality and expanding our offer for young people.

If you're a corporate representative, potential donor or have a fundraising idea please get in touch, we would love to hear from you.

Absolutely! Any money donated to our work in Guernsey, remains ring fenced for the purpose of the delivery of services to young people here in Guernsey.

Yes, we would love to meet you! We can attend:

• Lunch & Learn sessions
• Team or staff meetings
• One off information events.

We also have coffee morning throughout the year, where you can come to us in person and meet our team and see the space.

Yes, whilst we are a part of the UK charity, we also hold a local charity registration in Guernsey, our number is CH330 and we have our own local managing officials on the Island, who lead our strategic and operational delivery.

This session explores the substances most commonly self-reported by young people in this age group. For each substance, we examine its effects on the body, observable signs of use, and key safety messages that can be delivered immediately. The training lasts approximately 2.5 hours and was co-developed with Liam Watson from Drugs Training. It is co-delivered in partnership with Independence and H.I.C.

This session provides an in-depth look into youth homelessness, highlighting how it differs from adult homelessness. It explores the underlying causes, the impacts on young people, and potential solutions. The training equips professionals with the knowledge to respond effectively to young people at risk of homelessness and offers guidance on appropriate signposting and support pathways.