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Homelessness information for Dorset

Concerned about a rough sleeper?

If you are in Dorset Council area you can contact Julian House

Or for BCP Council you can also contact the Bournemouth and Poole rough sleepers team by:

Please provide as much detail as possible. As they provide an outreach service, the teams are not always in the office but they will listen to your message and follow it up as soon as possible.

If you are concerned about a rough sleeper please tell StreetLink or call them on 0300 500 0914 or use the Streetlink website

StreetLink is a website, mobile app and phone-line covering England and Wales which enables people to alert local authorities about people sleeping rough in their area.

Support with accommodation

Dorset Council area:

Dorset Council Housing for online housing form and homelessness advice:

Housing Advice Teams across Dorset Council:

Email: [email protected]

Tel: 01202 228947

Address: Health and Housing, Allenview House, Hanham Road, Wimborne, Dorset, BH21 1AJ.

Email: [email protected]    Tel: 01305 251010

Address: South Walks House, South Walks Road, Dorchester, Dorset, DT1 1UZ

Email: [email protected]    Tel: 01929 557370

Address: Westport House, Worgret Road, Wareham, Dorset, BH20 4PP

Email: [email protected]     Tel: 01305 251010

Address: Council Offices, Commercial Road, Weymouth, Dorset, DT4 8NG

BCP Council area, (Bournemouth, Christchurch and Poole)

Advice and guidance for those who are homeless or rough sleeping: - Homelessness and rough sleeping

email: [email protected]

phone (open during our usual office hours): 01202 123147 Monday to Thursday 9am to 5pm, Friday 9am to 4:30pm.

Additional support for young people who are 16-17 and homeless

Dorset Social Care (Social Services)

If you are 16 or 17 years old, then you are entitled to a joint housing assessment with Dorset Council Housing and a social Worker. They will assess whether you need help with housing, or whether there are other concerns you need support with.

Dorset Children’s Advice and Duty Service (CHaD)

Tel: 01305 228866

BCP Council area, Children's social care, Bournemouth, Christchurch and Poole (age 16 or over)

Please note, that currently, Dorset Nightstop is not able to place anyone below the age of 18 from BCP. If you are 16 or 17 years of age, please use the numbers below and they will provide you with help, support and guidance.

Contact Children's First Response Hub

e-mail: [email protected]

phone: 01202 123 334

  • Monday to Thursday, 8:30am to 5:15pm
  • Friday, 8.30am to 4.45pm

Out of Hours:

You should only call if the safety and/or welfare of a child or young person is at serious risk of significant harm, and the situation cannot wait until 9am the next working day.

You can call our out of hours service on: 01202 738 256:

Monday to Friday, from 5pm to 9am

all day Saturdays and Sundays

all bank holidays, including Christmas Day and New Year's Day.

Charitable Services and other organisations

Offering help accessing housing, social care, benefits etc.

Find the branch near you for support in your area:

Central Dorset (Dorchester, Gillingham, Blandford & Shaftesbury)

Email: [email protected]

Phone: 0800 144 88 88

10am – 4pm Weekdays  10am – 1pm Thursday.

Bournemouth, Poole and Christchurch:

Email: [email protected]

Phone: 0808 278 7939           

10am – 4pm Weekdays 

East Dorset & Purbeck:

Email: via their enquiry form online

Phone: 0800 144 8848


Email: [email protected]

Phone: 0800 144 8848

Emergency Helpline:

Phone: 0808 800 4444

Helpline is open every day of the year:

8am - 8pm on weekdays

9am - 5pm on weekends

9am - 5pm on 25 and 26 December and 1 January

Homeless out reach and support.

Email: [email protected]

Phone: 020 3856 6000

Homelessness support, Benefits Advice.

Email: [email protected]

Phone: 01305 787940

Outreach service for the homeless in the Weymouth area.

Report anyone sleeping rough via streetlink

Email: [email protected]

Phone: 07757727016