Homelessness information for Dorset

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Concerned about a rough sleeper?

Local Authority Housing Teams

Support for young people aged under 18 who are homeless

Charitable services and other organisations

Dorset Council Area

Contact Julian House:

• Email: [email protected]
• Phone: 01305 236 585
• Address: Julian House, 2 Ranelagh Road, Weymouth, Dorset DT4 7JD

BCP Council Area

Contact Bournemouth and Poole Rough Sleepers Team:

• Email: b&[email protected]
• Phone: 01202 315 962 (24-hour answerphone)

Please provide as much detail as possible. As they provide an outreach service, the teams are not always in the office, but they will listen to your message and follow it up as soon as possible.

StreetLink

If you are concerned about a rough sleeper, please tell StreetLink:

• Phone: 0300 500 0914
• Website: StreetLink website

StreetLink is a website, mobile app, and phone-line covering England and Wales which enables people to alert local authorities about people sleeping rough in their area.

Dorset Council Area

• Online housing form and homelessness advice:
  https://www.dorsetcouncil.gov.uk/w/homeless-help
• Email: [email protected]
• Phone: 01305 221000

BCP Council Area (Bournemouth, Christchurch and Poole)

• Advice and guidance for those who are homeless or rough sleeping:
  bcpcouncil.gov.uk - Homelessness and rough sleeping
• Email: [email protected]
• Phone: 01202 123147
  (Monday to Thursday 9am to 5pm, Friday 9am to 4:30pm)

Dorset Social Care (Social Services)

If you're under 18 years old or you're worried about a child who lives in Dorset, please contact the Family Support and Advice Line:

• Website: dorsetcouncil.gov.uk/w/worried-about-a-child
• Phone: 01305 228866

BCP Council area, Children's social care, Bournemouth, Christchurch and Poole

Please note, that currently, Dorset Nightstop is not able to place anyone below the age of 18 from BCP. If you are 16 or 17 years of age, please use the numbers below and they will provide you with help, support and guidance.

Contact Children’s First Response Hub:

• Email: [email protected]
• Phone: 01202 123 334
  (Monday to Thursday, 8:30am to 5:15pm; Friday, 8.30am to 4.45pm)

Out of Hours:
You should only call if the safety and/or welfare of a child or young person is at serious risk of significant harm, and the situation cannot wait until 9am the next working day.

• Phone: 01202 738 256
  (Monday to Friday, from 5pm to 9am; all day Saturdays and Sundays; all bank holidays, including Christmas Day and New Year's Day)