Support and accessibility
We are here to support you through the Planning Together for Children Programme. Below are some frequently asked questions- select one to read more
Find information on how we can support you with your needs
The e-learning part of the course can be completed in your own time, so you can read at a speed that suits you. We also have audio descriptions to help you through the e-learning. For the virtual group sessions, our facilitators will use slides that can be read out, and captions can be provided to support your learning needs. If you're still unsure, please contact us so we can discuss further support.
Yes! Being neurodivergent will not stop you from completing the programme. We’re here to support you every step of the way and can make adjustments if needed. Just let us know what works best for you.
WAITING FOR TEXT FROM CAFCASS
Yes, you can still attend a session. Your Family Court Adviser (FCA) or Court will have looked at your situation and decided the programme is suitable for you. If you are still worried about attending, please contact your FCA or Cafcass to discuss your concerns further. We want to ensure you feel safe and supported.
You wont attend the same session as the other parent.
It is required that you turn your camera on during your group session to get the most out of it, and it's a requirement for attending the group. If having your camera on is an issue for you, please contact us or your known provider. We can discuss options to help you manage your camera and support you to take part in the group.
No, they will not. Your information is kept private and will not be shared with any other person or organisation outside of the Planning Together for Children team. It is stored on a confidential database that only our staff can access. Your privacy is very important to us.
Our team is here to support you throughout the Planning Together for Children course. If you have any concerns, questions, or need extra help at any point, please don't hesitate to contact us. We want you to feel comfortable and get the most out of the course.
We work with translators to ensure everyone can complete the programme.
If you have any concerns, questions, or need extra help at any point, please don't hesitate to contact your provider.
We are always keen to have feedback from our service users, please complete the feedback form to share your thoughts on the webpage