Customer Services
A work ready employability programme for young people aged 16 to 24 living within the Glasgow boundary who are keen to work in customer service.
Develop your skills for the world of work in customer services, boost your confidence, develop your communication skills. Plus, see behind the scenes of real life employment settings.
Where?
Delivered at various times of the year in Glasgow, Inverclyde, Edinburgh & East Ayrshire
John Finnie Street, Kilmarnock
Castlebrae Business Centre, Edinburgh
When?
Upcoming dates:
- 3rd of February 2025 - Glasgow
On successful completion of the programme, you'll receive an SQA Level 4 Customer Service qualification, which will equip you with the skills and knowledge you need to take on a customer-facing role in any industry.
Highlights of the course include:
- Site Visits
- Work Placements
- Practical Opportunities
- Personal Development
- CV Workshop
- Application Support
- Interview Preparation
- Recognised Sector Specific Qualification
All participants will be allocated a key worker who will support them throughout the programme and can provide further support for up to 6 months.
Tell us a bit more about yourself and we'll be in touch.
To find out more